Things you should know
1 For Accidents that occur in Australia after your cover starts. Must seek medical treatment within 7 days, and receive hospital treatment within 12 months, of the Accident occurring. Excludes claims covered by third parties and our Private Room Promise. Out of pockets may apply.
2 OSHC members should call the Student Health & Support Line on1800 887 283.
=Eligible members on Medibank extras (excluding Healthy Living Extras and Gold Ultra Health) can claim a maximum of two 100% back dental check-ups per member, per year at a Members’ Choice Advantage provider (including bitewing x-rays where clinically required). For members on eligible extras, the first two check-ups do not count towards your annual limit. Members with Healthy Living Extras can get 100% back on one dental check-up each year at a Members’ Choice Advantage provider (including up to two bitewing x-rays, where clinically required) or at a Members’ Choice provider (excluding x-rays). Members with Gold Ultra Health can get 100% back on up to three dental check-ups at a Members’ Choice or Members’ Choice Advantage provider. Members’ Choice and Members’ Choice Advantage providers are not available in all areas. Two month waiting period applies. Some products may have other dental benefits, check your cover summary for details.
±Excludes Healthy Living Extras and select products that are no longer available for sale (for more information check your cover summary or check this page). Applies to prescription glasses and select contact lenses. Some glasses lens coatings and contact lenses are excluded. To find which specific items are included or excluded, call us on 132 331.6 month waiting period applies.
3 You need to join Medibank within 2 months of leaving your old fund, or waiting periods apply again. Also, benefits that have been paid under your previous cover will be taken into account in determining the extras benefits payable under your Medibank cover.
€For new members on new memberships who join and start eligible combined Bronze hospital and extras cover or above and who have not held Medibank health cover in previous 60 days (unless they are dependents coming off their parent’s cover). Must quote promo code ‘4WEEKSPLUS’ when joining. Excludes Hospital only cover, Extras only cover, Basic covers, Corporate covers, Accident Cover, Ambulance Cover, Overseas Visitors Health cover, Overseas Students Health Cover (OSHC), Overseas Workers Cover, ahm covers and other selected covers.Not available with any other offer. Medibank may end this offer or amend these offer terms and conditions at any time without notice. Medibank employees are not eligible for this offer.
4 weeks free terms: Must remain up-to-date with premium payments and hold eligible cover for 28 consecutive days from the policy start date to get next 4 weeks free. The 4 weeks free will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period.
2&6 month waits waived on extras terms: 2&6 month waiting periods on extras waived. Other waiting periods apply (including 12 months on some dental services). If you're switching from another fund and you’ve used any of your current limits (at that fund), that will count towards your annual limits with us. If you've reached your limits at your previous fund you may not be able to claim straight away on extras.
Live Better Points terms: Must remain up-to-date with premium payments and hold eligible cover for 28 consecutive days from the policy start date. The points will not be issued if you change to an ineligible cover, terminate your cover or suspend your cover during this period. Policyholder will require access to a smartphone and will need to download the My Medibank App. Policyholder will need to have registered a My Medibank account, sign up to Live Better via the My Medibank App and track any Live Better activity within 28 consecutive days from the policy start. Must be 16 years or over to register for Medibank Live Better. Live Better points could take up to 8 weeks from the policy start date to be loaded to the policyholder’s Live Better account. Singles and single parents will receive 25,000 Live Better Points, and families and couples will receive 50,000 Live Better Points.
Live Better Rewards terms: Must be a Medibank member with eligible hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better via the ‘My Medibank’ app to redeem rewards. Additional terms and conditions may apply to the redemption of a reward depending on the type of reward chosen. Read full Medibank Live Better terms here: https://www.medibank.com.au/livebetter/rewards/terms/
* Must be 16 years or over to register for Medibank Live Better rewards in the My Medibank app. Some program partners and earning activities require a person to be at least 18 years of age to be eligible to earn and/or redeem a reward. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, and be up-to-date with premium payments. Excludes Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Live Better Management Pty Ltd, ACN 003 457 289 has entered into commercial arrangements with Medibank Live Better program partners and may receive commissions. Please choose carefully as rewards will not be amended, cancelled, exchanged or refunded due to change of mind. Points earning activities and rewards are subject to change without prior notice and may be subject to availability. Additional terms and conditions may apply to points earning activities and rewards.See full Medibank Live Better rewards terms.
~ Double Live Better rewards points - Offer available to eligible Live Better rewards users who use their linked payment card to shop with adidas, Apple, Brooks Running, Calm, CSIRO Total Wellbeing Diet, Everlast, Elite Supplements, Good & Fugly, House, Lite n’ Easy, Onsport, THE ICONIC and Youfoodz between 27 August – 30 September 2024, subject to the ‘Linked payment card’ terms and conditions below. This offer may be withdrawn or changed.
^ Linked payment card - To earn Live Better rewards points, payment must be made directly to an eligible Live Better rewards partner using a linked Mastercard, Visa or eftpos payment card at the time of purchase (including payments made with Apple Pay or Google Pay using a linked payment card). Live Better rewards points will only be earned on the total amount charged to a linked payment card. Live Better rewards points earned will be displayed in a Live Better rewards user’s account within 60 days of the date of an eligible purchase. Live Better rewards points cannot be earned on (1) purchases made via a third-party payment provider or platform such as PayPal and Afterpay, (2) purchases that are cancelled or refunded, (3) any purchase amount paid for by a gift card or reduced with a promotional discount or (4) purchases made in conjunction with any other third-party or third-party offer. Individual terms and conditions apply to different Live Better rewards partners. Specific terms and conditions for each Live Better rewards partner are available via the Live Better rewards partner hub.
# 1,000 extra points for linking payment card offer - Offer available to eligible Live Better rewards users who link a Mastercard, Visa or eftpos card with their Live Better rewards account between 27 August – 30 September 2024 (Offer Period), subject to these terms and conditions. One thousand (1,000) Live Better rewards points will be credited to the Live Better rewards user’s account within 60 days of linking a payment card with their Live Better rewards. This offer can only be claimed once per Live Better rewards user during the Offer Period. A Live Better rewards user is not eligible to claim this offer if, at any time since joining Live Better rewards, the user has previously received any Live Better rewards points for linking their payment card to their Live Better rewards account. This offer may be withdrawn or changed.
